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In an industry in desperate need of disruption, we’re changing the game.

 
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Experienced Leadership
Quality Service
Competitive Pricing

Why we’re better >

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Industry Leading
Omni Channel
Personalized Support

What we do >

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Hire Locally
Support People
Build Futures

Why we do it >


Fortuity is a large-scale social employer that is changing the contact center industry while providing better opportunities for people in low-income neighborhoods.

 

We are here.

Starting in Columbus, we’ve built a state of the art contact center in the heart of Franklinton, one of the oldest communities in Ohio.

For Good.

How does a contact center become something greater? For us, doing good business means making sure our employees have brighter futures.

 

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Happy Clients

Most outsourced call centers have high turnover and low employee satisfaction, and it shows in the quality of their service. Fortuity employs an under-utilized inner-city workforce and invests heavily in technology, training, retention & advancement. Our employees have brighter futures, which helps them provide better service for our clients.

 
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Happy Employees

Fortuity provides good jobs with flexible hours and benefits
that don’t require higher education or relevant work experience. Our employees have a strong work ethic and the desire to learn new skills so they can advance in their careers. Fortuity is located in Franklinton right on the Broad Street bus line!

- Good Business -

"Doing good for our people helps
us give better support to our customers."

— Fred Brothers, CEO | Fortuity