In an industry in desperate need of disruption, we’re changing the game.


Experienced Leadership
Quality Service
Competitive Pricing

Why we’re better >


Industry Leading
Omni Channel
Personalized Support

What we do >


Hire Locally
Support People
Build Futures

Why we do it >

Fortuity is a large-scale social employer that is changing the contact center industry while providing better opportunities for people in low-income neighborhoods.


We are here.

Starting in Columbus, we’ve built a state of the art contact center in the heart of Franklinton, one of the oldest communities in Ohio.

For Good.

How does a contact center become something greater? For us, doing good business means making sure our employees have brighter futures.



Happy Clients

Most outsourced call centers have high turnover and low employee satisfaction, and it shows in the quality of their service. Fortuity employs an under-utilized inner-city workforce and invests heavily in technology, training, retention & advancement. Our employees have brighter futures, which helps them provide better service for our clients.

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Happy Employees

Fortuity provides good jobs with flexible hours and benefits
that don’t require higher education or relevant work experience. Our employees have a strong work ethic and the desire to learn new skills so they can advance in their careers. Fortuity is located in Franklinton right on the Broad Street bus line!

- Good Business -

"Doing good for our people helps
us give better support to our customers."

— Fred Brothers, CEO | Fortuity